Once you’ve settled into your new home, it becomes increasingly your responsibility to maintain it. As a professional builder, we have a period of time in which we respond to warranty service calls and address questions from our new homeowners. Eventually the baton is passed to our owners for the regular maintenance of their home
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What ever happened to customer service? Today, simple respect and responsiveness seems to be more the exception than the rule … especially after the sale. How a homebuilder manages after-sale service, also called warranty service or call-backs, is a key indicator of the company’s overall professionalism and ability to meet (and ideally exceed) a homebuyer’s
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How to Fight Escalating Lumber Prices The essential skill of value engineering Lumber continues to be THE big issue in homebuilding. As we write this in May 2021, costs for framing lumber and plywood are three times what they were a year ago. That’s right—they’ve tripled. It’s insane. They might go even higher. An April
Your home builder needs to navigate a maze of government regulations—homeowners can help make the process easier A successful new-home build is a predictable one, with no unpleasant surprises. Predictability comes from good planning, as well-planned projects tend to stay on budget and on schedule. Good planning includes making sure the home will meet all
The short answer is no, and here’s why that’s a good thing Some builders are what one might call ‘order takers.’ They do anything the homeowners want within the constraints of budget, timetable, and zoning or code regulations. That’s understandable: everyone wants happy customers and positive reviews. But the best builders understand that an anything-you-want
As published on May 4, 2021, StyleBlueprint.com by JENNA BRATCHER From the Love Circle vista point and the pedestrian bridge overlook to the lush landscape and equestrian barns of Harlinsdale Farm in Franklin, Middle Tennessee offers its share of stunning scenery to admire. We may not always have an opportunity to enjoy them, but there are plenty of
Custom homebuyers have asked what we think about this popular flooring. Here’s our answer. We don’t often talk about products in our blog, but when lots of clients ask about a specific one, we like to offer our thoughts. That’s the case with luxury vinyl tile flooring or LVT. We’re not the only ones getting