What ever happened to customer service? Today, simple respect and responsiveness seems to be more the exception than the rule … especially after the sale. How a homebuilder manages after-sale service, also called warranty service or call-backs, is a key indicator of the company’s overall professionalism and ability to meet (and ideally exceed) a homebuyer’s
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Some homeowners are very interested in the homebuilding process, while others are more content to follow the lead of the builder and be available only when needed. Most clients fall somewhere in between. Regardless of their approach or comfort level with new home construction, clients play a vital role in its success. The ideal homeowner
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Builders hear this question a lot. The answer, as with most such questions, is “It depends.” But on what? People who haven’t built before often have an unrealistic concept of how long it can take to plan, budget, and build a home. Many variables can affect the timetable. Three that stand out are design, permitting,
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Why did Castle Homes choose LP to partner for the Southern Living Showcase Home at Dorset Park? Superior engineered wood floor components that build straight and stable floors. “We’re a big believer in using an engineered floor system,” said Brett Wright, project manager for Castle Homes. “All of the pieces of LP’s floor system worked
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Even small changes made after work begins can have surprising effects on the budget. Here’s why. Minimizing change orders is one of the most effective things homeowners can do to control costs. The reason is that seemingly small changes can have cost impacts beyond the builder’s control—costs that ultimately are borne by the customer. We’re
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For more information about the Southern Living Idea House as featured in House & Home click to see the full article here.
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A well-defined process can make bidding more accurate and productive. Homeowners see the competitive bidding process as a way to get the most value for their money. But it doesn’t always work that way. Bids are only useful if they come from comparable companies, and if they are structured so that they can be accurately
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A five-day countdown is underway until the nation’s only Southern Living Idea House at Fontanel, built by Castle Homes, is redecorated for the holidays! Open through December 29, ReCreations Furniture has decked out the front entry of the home with gorgeous seasonal décor perfectly complimenting the farmhouse style home. Pretty mesh burlap is woven through greenery sprinkled
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Castle Homes came away a big winner in Nashville Lifestyles’ Home Awards announced this month. The collection of awards garnered by Castle Homes included Best New Kitchen, Best New Bathroom and Runner Up for both Best New Home and Best Builder. “The Nashville home market keeps getting hotter, and the competition for Nashville Lifestyles’ Home
How to Fight Escalating Lumber Prices The essential skill of value engineering Lumber continues to be THE big issue in homebuilding. As we write this in May 2021, costs for framing lumber and plywood are three times what they were a year ago. That’s right—they’ve tripled. It’s insane. They might go even higher. An April
Your home builder needs to navigate a maze of government regulations—homeowners can help make the process easier A successful new-home build is a predictable one, with no unpleasant surprises. Predictability comes from good planning, as well-planned projects tend to stay on budget and on schedule. Good planning includes making sure the home will meet all
The short answer is no, and here’s why that’s a good thing Some builders are what one might call ‘order takers.’ They do anything the homeowners want within the constraints of budget, timetable, and zoning or code regulations. That’s understandable: everyone wants happy customers and positive reviews. But the best builders understand that an anything-you-want
As published on May 4, 2021, StyleBlueprint.com by JENNA BRATCHER From the Love Circle vista point and the pedestrian bridge overlook to the lush landscape and equestrian barns of Harlinsdale Farm in Franklin, Middle Tennessee offers its share of stunning scenery to admire. We may not always have an opportunity to enjoy them, but there are plenty of