What ever happened to customer service? Today, simple respect and responsiveness seems to be more the exception than the rule … especially after the sale. How a homebuilder manages after-sale service, also called warranty service or call-backs, is a key indicator of the company’s overall professionalism and ability to meet (and ideally exceed) a homebuyer’s
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Some homeowners are very interested in the homebuilding process, while others are more content to follow the lead of the builder and be available only when needed. Most clients fall somewhere in between. Regardless of their approach or comfort level with new home construction, clients play a vital role in its success. The ideal homeowner
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Builders hear this question a lot. The answer, as with most such questions, is “It depends.” But on what? People who haven’t built before often have an unrealistic concept of how long it can take to plan, budget, and build a home. Many variables can affect the timetable. Three that stand out are design, permitting,
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Why did Castle Homes choose LP to partner for the Southern Living Showcase Home at Dorset Park? Superior engineered wood floor components that build straight and stable floors. “We’re a big believer in using an engineered floor system,” said Brett Wright, project manager for Castle Homes. “All of the pieces of LP’s floor system worked
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Even small changes made after work begins can have surprising effects on the budget. Here’s why. Minimizing change orders is one of the most effective things homeowners can do to control costs. The reason is that seemingly small changes can have cost impacts beyond the builder’s control—costs that ultimately are borne by the customer. We’re
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For more information about the Southern Living Idea House as featured in House & Home click to see the full article here.
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A well-defined process can make bidding more accurate and productive. Homeowners see the competitive bidding process as a way to get the most value for their money. But it doesn’t always work that way. Bids are only useful if they come from comparable companies, and if they are structured so that they can be accurately
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A five-day countdown is underway until the nation’s only Southern Living Idea House at Fontanel, built by Castle Homes, is redecorated for the holidays! Open through December 29, ReCreations Furniture has decked out the front entry of the home with gorgeous seasonal décor perfectly complimenting the farmhouse style home. Pretty mesh burlap is woven through greenery sprinkled
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How to keep your new home on track amid COVID-related price spikes and shortages If you’re ready to start a new custom home, you may need to deal with the ongoing fallout from the coronavirus-related economic shutdown. That means working with your builder to mitigate its impact. The problem, as we all know, started in
Transparency about what you can afford is the only way to get the most house for your money. Your new custom home is likely one of your biggest-ever investments, so you obviously need a builder you can trust. Ways to confirm trustworthiness include reading online reviews, calling references and noting the builder’s professional certifications. As
This imaginative and fun exercise will get you a space that’s just right for your needs One of the many benefits of a new custom home is that the kitchen can be perfectly tailored to support how you cook and entertain. A first step to getting that result is to think through the space in
Societal trends are making the home office a must-have for many homeowners. Careful planning is the key to getting a space where you can be truly productive. Remote work arrangements have been on the upswing for a long time. Research firm Global Workplace Analytics figured in 2019 that there were 4.3 million telecommuters in the
by Brianna Goebel, StyleBlueprint As many of us start to dream about summer days and much-anticipated vacations (perhaps more so than usual), we often look outside our home’s four walls for some peace and relaxation. However, you don’t need to travel far away for the getaway of your dreams. Local builders, architects and interior designers